Xoxoday User Documentation

Getting started

Features, step-by-step instructions and more!

Empuls is a Xoxoday product for HR professionals and CXOs to build an engaged and happy workforce by managing internal communication, rewards and recognition, employee engagement, gamification leaderboard, feedback, surveys, OKRs and more.

This user documentation provides an overview of using the product with details of the key features and step-by-step instructions on how to use the product. The details and screenshots provided may differ depending on the product version or the device that it’s run on. This user manual will get continually updated with newer product releases.

For best results, make sure you’re running the full version of Xoxoday Empuls.

For comprehensive online help and support, you can reach out to our support team at xoxoxday.com/contactus

Sign up on Empuls
User Login

How does the free trial work?

After you sign up, you can access all the features in the Xoxoday Empuls Plan for 90 days. We want to make sure that you are completely satisfied with Xoxoday Empuls before you buy the product.

Is a credit card needed to sign up for a free trial?

No, credit card is not required when you sign up for a free trial.

Can I upgrade or downgrade anytime?

Yes. Xoxoday Empuls is a pay-as-you-go service and you can upgrade, downgrade or cancel at any time.

Data security and ownership?

We take data and security very seriously. We are ISO 27001, GDPR and SOC compliant. More details about our security and privacy policy are here.

Do you have any cancellation fees?

No. Xoxoday Empuls is a pay-as-you-go service. We do not have any cancellation fees. You can cancel whenever you want. If you cancel, you’ll be billed for the current month, but you won’t be billed again.

What types of payment do you accept?

We accept payments through the credit cards, netbanking, wire transfers and cheques. Payments can be done in multiple currencies.

Why business Email is needed during signup?

Empuls is best suited for employees in an organisation. Hence, we expect that sign-ups are from the official email id. This helps our sales teams to reach out to the right sign-ups.

Do you provide customer support?

Our Support Team is available Monday through Sunday through emails and chats.

Do we require a specific user training?

No. Specific training is not required to start with Empuls. Empuls is a DIY platfrom and support articles are available on docs.xoxoday.com.

How is the payment done to update the account from free trial?

After your free trial is over, you would be notified of it and asked if you would like to update. Empuls accept payments through the credit cards via stripe.

What if a trial is cancelled?

If you cancel your subscription before your trial period gets over, you won’t be charged anything.

Can a subscription be paused?

No, you cannot pause your subscription. You will have to cancel your subscription and re-subscribe whenever you want to comeback to Empuls.

What are the features that can be of help to HR teams?

Reward automation, Instant Greetings, Gifts on occasions, Surveys, Engagement Surveys, Awards Nominations and Workflows, Groups and Communities creation and engagement with insightful reports are very useful to the HR teams.

Should we allow everyone in the company to give others recognition?

Yes, We allow 360 degree recognition which anyone can recognize anyone within the organization. Moreover We can also customize this feature as per client’s requirement.

Who is an Engaged employee?

An Engaged employee is one who is fully engrossed, enthusiastic about the work and has positive attitude towards task assigned which in turn enhances the performance of employee and thus the employer.

Updated about 2 hours ago



Getting started


Features, step-by-step instructions and more!

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